Privacy policy
Last updated: February 6, 2026
This Privacy Policy describes how ManClear (the Site, we, us, or our) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manclear.com (the Site) or otherwise communicate with us regarding the Services (collectively, the Services). The use of you/your (etc.) in this Privacy Policy refers to you as the user of the Services, whether you are a customer, website visitor, or other person from whom we have collected information in accordance with this Privacy Policy.
We recommend that you read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example, to comply with new practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be published on the Site, as indicated by the date provided at “Last Updated”, and we will take any other actions required by applicable law.
How we collect and use personal information
To provide the Services, we collect your personal information from a variety of sources as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal requirements, enforce any applicable terms of service, and to protect the Services, our rights, and the rights of our users and others.
What personal information we collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term personal information, we refer to information that identifies you, relates to you, describes you, or can be linked to you in any way. The sections below describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information that you submit directly to us through our Services may include:
- Contact information such as your name, address, phone number, and email address.
- Order information such as name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information such as username, password, security questions, and other information used to protect your account.
- Customer support information such as information you choose to share with us when communicating with us, such as when sending a message through the Services.
Certain features of the Services may require you to directly provide us with certain information about yourself. You may choose not to share such information, but in doing so, it may be impossible for you to use or access these features.
Information we collect about your usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including information about your device, browser, network connection, IP address, and other information about your interaction with the Services.
Information we get from third parties
Finally, we may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, for example:
- Companies that support our website and our services, such as Shopify.
- Our payment processors who collect payment information (e.g., bank account details, credit or debit card information, billing address) in order to process your payment in order to fulfill your orders and deliver the products or services you have requested, in order to perform our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
All information we receive from third parties will be treated in accordance with this Privacy Policy. Please also read the section below, Third-Party Websites and Links.
How we use your personal information
- Provide products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, distribute your orders, to send communications to you related to your account, your purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange shipping, facilitate returns and exchanges and other features and functions related to your account. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your data according to its privacy policy and consumer protection policy.
- Marketing and advertising. We may use your personal information for marketing and advertising purposes, such as to send marketing, advertisements, and promotional communications via email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for this processing of personal information is our legitimate interest in selling our products, in accordance with Article 6 (1) (f) GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful activity. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for this processing of personal information is our legitimate interest in keeping our website safe for both you and other customers, in accordance with Article 6 (1) (f) GDPR.
- Communicate with you and improve the service. We use your personal information to offer you customer support and improve our services. This is a legitimate interest for us in order to be responsive to you, to provide you with efficient services, and to maintain our business relationship with you in accordance with Article 6 (1) (f) GDPR.
Cookies
Like many others, we use cookies on our website. For more information about the cookies we use to run our store with Shopify, go to https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and our services (including to save information about your activity and preferences), to conduct analytics, and to get a better understanding of how users interact with the Services (which relates to our legitimate interest in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our website to better tailor the services, products, and advertising on our website and other websites.
Automatically accepting cookies is standard in most browsers, but you can change the settings in your browser yourself so that cookies are deleted or rejected. Keep in mind that your experience may be negatively affected if you delete or block cookies, and in addition, some services, such as certain features and general functionality, may stop working entirely or partially. Furthermore, blocking cookies may not completely prevent our information sharing with third parties, such as our advertising partners.
How we disclose personal information
Under certain circumstances, we may disclose your personal information to third parties for the purpose of fulfilling contracts, for legitimate purposes, and other reasons covered by this Privacy Policy. Some examples of such circumstances:
- Information may be shared with vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, distribution, and delivery).
- Information may be shared with business and marketing partners to be able to deliver services and advertising to you. Our business and marketing partners will use your information in accordance with their privacy notices.
- When you yourself request or otherwise consent to us disclosing certain information to third parties, for example to deliver products to you or when you use social media widgets or login-based integrations, we may also share your information.
- Information may be shared with our affiliates or within our corporate group as part of our legitimate interests in operating a successful business.
- Information may be shared in connection with a business transaction, such as a merger or bankruptcy, for the purpose of fulfilling applicable legal obligations (for example, in response to subpoenas, search warrant orders), enforcing applicable terms of service, and protecting and upholding the services, our rights, and the rights of our users and other persons.
We disclose We disclose personal information from the following categories and sensitive information about users for the purposes described above in How we collect and use your personal information and How we disclose personal information:
| Category | Recipient Categories |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or to be able to draw conclusions about you.
With your consent, we share personal information for the purpose of conducting advertising and marketing activities as described below.
We have “sold” and “shared” (according to the definitions used in applicable law) personal information during the preceding twelve months for the purpose of conducting advertising and marketing activities as described below.
| Personal Information Category | Recipient Categories |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information, such as records of purchased products or services | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third-party websites and links
Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including whether the information on these websites is accurate, complete, and reliable. Information that you yourself provide on entirely or partially publicly accessible places, including information that you share on third-party social networking platforms, may also be viewed by others who use the Services and/or those who use these third-party platforms without any restriction on how it may be used by us or third parties. The mere fact that we include links of this kind does not mean that we endorse the content on such platforms, nor their owners or operations, beyond what is expressly clarified in the Services.
Information regarding children
The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If a child for whom you are a guardian has submitted their personal information to us, you can contact us via the contact information below to request that it be deleted.
Until the date this Privacy Policy came into effect, we are not aware that we have “shared” or “sold” (according to the definitions used in applicable law) personal information regarding persons under 16 years of age.
Security and storage of your information
Please note that no security measures are perfect or impossible to circumvent, and that we cannot guarantee that security is perfect. Furthermore, any information you send to us may lack protection during transmission. We recommend that you do not use insecure methods to send sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need it to manage your account, provide the Services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute, but it is possible that they only apply under certain circumstances, and the law allows us to refuse your request.
- Right to access/know: You may have the right to request access to the personal information we have about you, including information about how we use and share your information.
- Right to delete: You may have the right to request that we delete the personal information we hold.
- Right to correct: You may have the right to request that we correct the personal information we hold if it is incorrect.
- Right to portability: You may, under certain circumstances and with certain exceptions, have the right to receive a copy of the personal information we have about you and to request that we transfer it to a third party.
- Right to opt-out of sale, sharing, or targeted advertising: You may have the right to instruct us not to “sell” or “share” your personal information or to indicate that your personal information may not be used for purposes considered to be “targeted advertising,” as defined in applicable privacy laws. If you visit our website with the GPC signal enabled (depending on where you are located), we will automatically interpret this as a request to refuse “sale” or “sharing” of information for the device and browser you are using to visit the website.
- Restrict processing: You may have the right to request that we no longer process your personal information or restrict our processing of it.
- Withdraw consent: In cases where we rely on consent to process your personal information, you may have the right to withdraw your consent.
- Appeal: If we refuse your request, you may have the right to appeal our decision. You can do so by responding to our message of refusal.
- Manage communication settings: We may send promotional emails to you, and you can choose to no longer receive such emails by using the unsubscribe function found in all our messages to you. If you choose to no longer receive such emails, we may still send messages to you that do not contain advertisements, such as information about your account or your orders.
You can exercise these rights where indicated on our website or by contacting us via the contact information below.
Your status with us is not affected by you exercising your rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a well-substantiated response to your request. According to applicable law, you may appoint a representative who can make requests on your behalf to exercise your rights. Before we accept such a request from a representative, this representative must provide proof that you have authorized them to act on your behalf, and you may also personally need to verify your identity to us. We will respond to your request within the time specified by applicable law.
Complaints
If you have complaints about how we process your personal information, contact us using the contact information below. If you are not satisfied with how we handled your complaint, you may, depending on where you live, have the right to appeal our decision by contacting us using the contact information below. You may also choose to submit your complaint to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY). Within the EEA, you can find a list of responsible data protection supervisory authorities here.
International users
Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information is also processed by staff and external service providers (third parties) and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent agreements from the relevant competent authority in the United Kingdom (depending on what is relevant) unless the data transfer takes place to a country assessed to ensure an adequate level of protection.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at info@manclear.com, alternatively you can contact us at Gärdevägen 11, Sundsvall, 856 50, SE.
Regarding applicable data protection legislation, and unless otherwise expressly stated, we are the data controller for your personal information.